ca333 Terms and Conditions

ca333 is an online gaming platform that provides entertainment gaming services for players in Bangladesh. These terms and conditions ("Terms") govern the use of the ca333 website and related services. By accessing the platform or registering an account, you are considered to have read, understood and fully accepted all of the following terms.

These terms apply in both English and Bengali, however the Bengali version shall be considered final. ca333 may change these terms at any time without prior notice. Continued use of the platform after any change means you have automatically accepted the updated terms.

• These terms and conditions form a binding agreement between ca333 and the user.
• If you disagree with any part of these terms, please stop using the platform.
• These terms should be read together with our Privacy Policy and Responsible Gaming Policy.

The following eligibility requirements must be met in order to open an account and use the services at ca333.

2.1 Age Requirement

Only individuals aged 21 or older may register and use the services at ca333. By registering, you declare that you are at least 21 years of age. ca333 may at any time request identity documents for age verification. Accounts belonging to individuals under 21 will be closed immediately and the associated balance may be forfeited.

2.2 One Person, One Account

Each individual may register only one account. Creating multiple accounts is strictly prohibited. If discovered, all accounts will be closed and balances may be forfeited.

2.3 Accuracy of Information

You must provide accurate, complete and up-to-date personal information at the time of registration. Providing false information may result in account closure.

You are solely responsible for the security of your ca333 account. Please keep the following in mind:

• Do not share your login credentials (username and password) with anyone.
• Use a strong and unique password and change it regularly.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Avoid logging in from public computers or public Wi-Fi networks.
• You are personally responsible for all activity carried out from your account.

ca333 will never ask for your password by email or phone. If anyone requests your password on behalf of ca333, treat it as fraudulent and notify us immediately.

4.1 Deposit Rules

The following methods may be used to deposit funds into ca333: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳100 (one hundred taka). Always use a payment account registered in your own name when making a deposit.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Approved withdrawal requests are generally processed within 10 to 45 minutes. ca333 may require identity verification (KYC) to be completed before a withdrawal request is processed.

• The withdrawal method must be consistent with the deposit method.
• Withdrawals may be restricted until the wagering requirements of any accepted bonus have been met.
• In the case of suspicious transactions, ca333 reserves the right to hold withdrawals and conduct an investigation.
• Withdrawals to third-party accounts are strictly prohibited.

4.3 Currency

All transactions on ca333 are conducted in Bangladeshi Taka (BDT / ৳). Transactions made in other currencies may be converted automatically and a conversion fee may apply.

All bonuses and promotional offers from ca333 are provided under specific terms. Please read the relevant terms carefully before accepting any bonus.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. Before this bonus can be withdrawn, a 20x wagering requirement must be met (meaning the combined total of the deposit and bonus must be wagered 20 times).

5.2 General Bonus Terms

• Multiple accounts from the same household or the same IP address may not claim bonuses.
• Bonuses are for personal entertainment use only.
• ca333 reserves the right to change, suspend or cancel bonus offers at any time.
• In cases of bonus abuse, ca333 may forfeit the bonus and any associated winnings.
• Each bonus has a specific validity period; unused bonuses will be cancelled after expiry.

5.3 VIP Program

The ca333 VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback benefits are available at each level. You can advance to a higher level by staying regularly active and participating in various games on the platform. ca333 reserves the right to change VIP terms and conditions.

The following activities are strictly prohibited on the ca333 platform and will result in immediate account closure if identified:

• Any form of fraud, deception or dishonest conduct.
• Playing games using software bots, automation tools or artificial intelligence.
• Colluding with other players to influence game outcomes.
• Abuse of bonus benefits or bonus arbitrage.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Exploiting technical glitches or bugs in the platform for personal gain.
• Harassment of other users or inappropriate conduct.
• Using third-party payment methods or conducting transactions through another person's account.

For any of the above violations, ca333 may permanently close the account and forfeit the balance without prior notice. ca333 also reserves the right to take legal action if necessary.

ca333 is committed to ensuring fair and impartial outcomes in all its games. Our games are developed by leading game providers worldwide, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi and many other well-known providers.

7.1 Random Number Generator (RNG)

All our slot and table games use certified Random Number Generator (RNG) technology, which makes every outcome completely random and unpredictable.

7.2 Technical Errors

Transactions or game results affected by any technical malfunction, connection issue or system error may be considered void. In such situations, ca333 reserves the right to make the applicable decision, which will be considered final.

7.3 Data Protection

ca333 uses SSL encryption and advanced security technology to protect your personal information and financial data. Please see our Privacy Policy for more details.

8.1 Closure by User

You may close your account at any time by contacting our support team. You should withdraw your remaining balance before closing your account. Bonus balances will be forfeited once the account is closed.

8.2 Closure by ca333

ca333 may close an account or suspend service in the following cases:

• Violation of the terms and conditions.
• Suspicion of fraud or deception.
• Failure to verify age or identity.
• Extended period of account inactivity.
• Due to legal or regulatory requirements.

8.3 Inactive Accounts

If an account has been inactive for 12 months or more and has a balance, ca333 may impose an administrative fee on that account and manage the balance in accordance with the applicable terms.

ca333 is firmly committed to responsible gaming. Gaming should be a form of entertainment, not a source of income. We give the highest priority to the wellbeing and mental health of our players.

• You can set deposit limits, loss limits or session time limits on your account.
• You may use the Self-exclusion feature if needed.
• If you notice any signs of gaming addiction, notify our support team immediately.
• More detailed information is available on our Responsible Gaming page.

Please visit our Responsible Gaming page for more details.

All content on the ca333 website — logos, designs, graphics, text, code and other materials — is the intellectual property of ca333 or its licensors. Reproduction, distribution, modification or commercial use of these materials without prior written permission from ca333 is strictly prohibited.

The trademarks and intellectual property of third-party game providers are owned by their respective owners, and ca333 uses them only under valid licenses.

To the maximum extent permitted by law, ca333 will not be liable for:

• Loss or game results caused by internet disconnection.
• Errors in third-party services or software.
• Service disruption due to uncontrollable events (Force Majeure) such as natural disasters, cyber attacks and similar events.
• Unauthorized access to your account due to your own lack of security.
• Indirect, incidental or consequential damages.

ca333's total liability will in no circumstances exceed the total amount deposited by you in the past 30 days.

If you have any complaint or dispute regarding your account or a transaction, please contact our support team first. We aim to resolve all valid complaints quickly and fairly.

12.1 Complaints Process

• Submit your complaint via live chat or email.
• Provide a detailed description of the complaint along with the relevant dates and transaction information.
• ca333 generally aims to resolve complaints within 7 business days.

12.2 Final Decision

On matters relating to game results, bonus eligibility or interpretation of rules, the decision of ca333 management will be considered final.

The collection, use and storage of your personal information is governed by our Privacy Policy. ca333 never sells your information to third parties or shares it unlawfully. We use your information solely to provide services, ensure security and meet legal obligations.

Please visit our Privacy Policy page for more details.

These terms and conditions will be interpreted in accordance with the applicable laws of Bangladesh. For any legal dispute arising from these terms, both parties will first attempt to reach a resolution through discussion. If a resolution cannot be reached through discussion, the path of mediation will be followed.

If any part of these terms is found to be invalid or unenforceable, the remaining terms will remain fully in effect.

If you have any questions or comments about these terms, please contact our support team.

• Live Chat: Bengali support available 7 days a week, 24 hours a day.
• Email: [email protected]

Our Bengali-speaking support representatives are always ready to answer all your questions.